How Chana Engineering Works handles information across the profile, service-request and booking features of the app.
In short: your profile, favourites and service requests are saved on your device, not on a company server. Information only reaches us when you choose to send an email yourself.
The application allows users to enter and save information such as full name, email address, phone number, city, company or workshop name, service address, preferred service date, project requirements and descriptions, selected engineering service, saved favourite services, and service-request or booking details.
This is used to provide the app's profile, favourites, service-request, booking-history and notification features. This policy applies to Chana Engineering Works, package com.chanaengineering.works.engineeringchana.
Profile information, favourite services, service requests and booking records are stored locally using Android application storage, including SharedPreferences, and are not automatically uploaded to a server.
Submitting a service request saves it locally on your device. A locally saved request does not automatically represent a confirmed booking, final quotation, guaranteed availability, a confirmed project date, or a binding agreement — you may need to contact us separately to confirm it.
The app may let you contact us through an external email application. Information in that message may be processed by us, your email provider, and the receiving provider — we don't control external providers' privacy practices.
Email may be used to respond to support questions, review inquiries, discuss project requirements, resolve issues, and keep necessary business records.
The app may load engineering, machinery, fabrication and service-related images from third-party image-hosting services. Loading that content may let the provider automatically receive technical request information such as IP address, device or connection details, and date and time — handled under that provider's own practices.
Based on the current version, we do not intentionally collect precise or approximate location, contacts, photos or videos, camera or microphone data, SMS messages, call logs, financial or banking information, card details, government ID numbers, passwords, advertising identifiers, health information, or biometric information.
The app does not currently provide online payments, loans, investments, cryptocurrency, gambling, medical advice, or financial services.
The app doesn't currently require an online account. The editable profile is stored locally, is not an online account, and isn't synced between devices — so no online account-deletion process is required. Clear the app's data or uninstall it to remove local profile information.
The current version does not intentionally use third-party advertising networks, behavioural advertising, ad tracking, third-party analytics, or cross-app tracking. If any are introduced later, this policy and the Google Play Data Safety declaration will be updated accordingly.
We do not sell or rent personal information. Locally saved profile, favourite and booking information is not intentionally shared with third parties by the app — information only leaves the device when you send an email, open external online content, share via another app, or contact us outside the app.
We may disclose information received through direct communication where reasonably necessary to comply with law, respond to a lawful legal request, protect users or the public, investigate fraud or misuse, or establish or defend legal rights.
Locally stored information remains on the device until edited, deleted, cleared, or removed via uninstallation. Information sent by email may be retained as long as reasonably required to respond, process a request, maintain records, resolve disputes, or meet legal obligations. You may request deletion of information you previously sent us directly, subject to lawful retention requirements.
We take reasonable steps to keep locally entered information within the app's device storage, but no electronic storage, device, or communication method can be guaranteed completely secure. You're responsible for the security of your device, screen lock, email account and installed apps.
The app may interact with image-hosting providers, Android OS services, Google Play distribution services, external email applications, and browsers or other apps you select — each operating under its own terms. We're not responsible for independently operated third parties' privacy practices.
The app is intended for customers seeking professional engineering and maintenance services, not designed specifically for children under 13. We don't knowingly collect personal information from children under 13; a parent or guardian may contact us to request removal of any such information.
You may manage your information by editing your local profile, removing saved favourites, clearing locally saved app data, uninstalling the app, choosing not to send an external email, or requesting correction or deletion of information previously sent to us directly.
We may update this policy when app features, data-handling practices, third-party services or SDKs, or legal requirements change. An updated version will display a revised "Last Updated" date — please review this policy periodically.
For questions, concerns or requests regarding this Privacy Policy, reach out to Chana Engineering Works below.
info@chanaengineeringworks.com